Return Policy

Returns

  1. RETURN AND/OR CANCELLATION POLICY & PROCEDURE

Printed Products

As Printed Products are such as Photo Albums and Canvasses are bespoke, hand made products that are individually commissioned for clients they are non-returnable and non-refundable.

Digital Background

You acknowledge that all digital files are non-refundable and cannot be returned or exchanged under any circumstances.  

You acknowledge that prior to purchasing a digital file to read the full description and view all product images available to ensure that the digital file you are purchasing is what you require.  If for any reason, you feel the digital file is not right for you, please refrain from purchasing.

You acknowledge and accept the following:

  • All digital files will be delivered online as a download ONLY
  • All sales are final
  • Refunds and exchanges are NOT available
  • Duplicate orders will be refunded ONLY if in the SAME order
  • Coupons and/or gift vouchers cannot be used in conjunction with any other offer 
  • Coupons cannot be used on discounted items, packages or charity sales

You agree to the following:

  • It is up to the buyer to ensure they have the correct software and skill to use the digital files
  • The buyer MUST NOT resell, share or transfer the digital files in any matter
  • The buyer can only use the digital files to resell to private photography customers of their own.  All other uses must be requested and permitted by LiMia Photography in writing
  • The buyer is NOT permitted to use the digital files in any photography award submissions and/or competitions
  • It is the responsibility of the buyer to download and save the purchased digital files
  • It is the responsibility of the buyer to ensure they are not purchasing a digital they have previously purchased